Openings for Customer Support Executive(Bangalore)

This job has been Expired
Full Time
  • Post Date: February 16, 2019
  • Offerd Salary 0- Rs15,000
  • Career Level Customer Service
  • Experience Fresher
  • Gender Female
  • Qualification Any graduate
Job Description

Location : Bangalore

Function : BPO/Customer Service

Experience : 0-2 yrs

Languages: Hindi, Punjabi, Gujarati. English 

Gender : Female

Vacancy : 2

Job Description :

· Handling Non-sales calls and sales calls (In bound & out bound calls).

· Answer calls professionally to provide information about products and services, obtain details of customers and schedule/ cancel/ remind appointments.

· Keep records of customer interactions and transactions, capturing details of inquiries, and remarks, as well as actions taken. Process requests, forms and applications.

· Maintaining up-to-date client records using a variety of internal systems and using Excel, Outlook, and the current CRM database and real time reporting of the same.

· Refer unresolved customer grievances or special requests to designated departments for further investigation.

Qualification : HSC  PUC